Automate Absence Reporting
and Fill Open Shifts in Minutes
Employees report absences instantly through SMS or an intelligent automated voice system, while managers receive real-time alerts and can trigger automated SMS and IVR callouts to fill open shifts.
The New Standard for Real-Time Schedule Management
Instant Absence Capture
Staff text or call a dedicated IVR line to report their absence. Details are captured instantly, the incident is logged, and managers are notified in real-time. No hold times, no missed calls, no manual intake.
Rules-Based Smart Routing
Automated SMS and IVR shift filling callouts go to eligible staff based on self-configured, custom priority, seniority and compliance rules.
Seamless Schedule Sync
Staff respond by text or IVR. The shift is awarded based on your selected award rules. Documentation is automatic. No employee apps to download or update. No forgotten logins.
Ready to move beyond manual schedule management?
Absence Management
Enable staff to report absences instantly via a dedicated SMS and automated IVR system. Every incident is timestamped and logged, providing an audit trail while triggering real-time notifications to managers to prevent service gaps.
Shift Filling
Instantly fill vacancies by broadcasting offers to eligible staff via SMS and IVR based on your pre-set seniority, qualification, and cost rules. Ensure coverage without a single manual phone call or spreadsheet.
Broadcast Notifications
Push urgent updates, site closures, or safety announcements to your entire workforce or targeted groups in seconds. Ensure critical information is received and acknowledged, keeping dispersed teams connected and informed.
Two-Way Communication
Replace messy text threads with a professional, interactive communication hub. Enable direct feedback and clear dialogue between the office and the field, reducing work-related stress and improving retention.
~627%
Estimated net annual ROI
75+
Minutes saved per absence call-off
5x
Fewer unfilled shifts
Integrate With Your WFM or Run as a Standalone Platform
Your WFM system handles scheduling, but it doesn’t address real-time workforce disruptions. Traditional callout and shift-filling processes often rely too heavily on WFM systems, which can slow down communication and leave shifts unfilled. Frekyl puts you in control with customizable callout rules, procedure sets, and award schemes. Whether fully integrated with your WFM or used as a standalone solution, the platform streamlines absence reporting, speeds up shift filling, and ensures fairness and clarity for your team.
Built for any industry
Whether you manage a hospital floor, a manufacturing line, a construction site, or a retail workforce, Frekyl automates absence reporting, shift coverage, and real-time workforce communication so the right people are notified instantly and action happens fast.
Healthcare
Ensure sick calls, staffing shortages, and shift coverage alerts reach charge nurses, schedulers, and managers immediately, without phone trees or manual follow-ups. Maintain compliance, continuity of care, and staff morale.
Manufacturing & Logistics
Downtime is expensive. Frekyl ensures absenteeism and open shifts are communicated in real time so production schedules stay on track and coverage gaps are filled faster.
Education
From substitute teacher coverage to custodial and support staff absences, Frekyl reduces administrative burden and keeps schools running smoothly without last-minute chaos.
Public Sector & Municipal Services
Keep essential services operational by automating absence notifications across departments, unions, and scheduling teams, with clear accountability and audit trails.
Hospitality
When shifts change fast, manual texting fails. Frekyl fills open shifts quickly, reduces no-shows, and helps managers maintain service levels during peak demand.
Energy & Utilities
Critical infrastructure requires dependable staffing. Frekyl ensures workforce issues escalate instantly to the right decision-makers to minimize risk and disruption.
Retail
Handle call-outs, seasonal surges, and schedule changes without scrambling. Frekyl helps store managers fill shifts faster and protect sales and customer experience.
Construction
Job sites can’t afford surprise gaps. Frekyl keeps supervisors informed in real time so crews stay staffed, projects stay on schedule, and safety isn’t compromised.
