Pricing that scales with how you use Frekyl
Use the products your operation needs. Your annual plan is based primarily on communication volume.
Start with the usage your operation needs
Choose the annual communication allocation that fits your operation today. As workforce size, sites or communication volume grows, you can move to the next plan without changing how your team uses Frekyl.
Your workflows shouldn't be locked behind a plan
All modules are available on every plan. Use one module or connect them all.
Four things differ by plan. Nothing else.
Estimate your annual
communication usage
Adjust your workforce size and workflows to get a starting estimate for annual communication credits. We'll confirm the right plan with you based on how your operation actually runs.
What counts as communication usage?
You're paying for communication volume — not for every employee who needs access to the workflow.
Built to grow without forcing a platform change
Start with the communication volume your operation needs today. Monitor usage in Frekyl, receive alerts as you approach your allocation, and move to a higher annual plan as volume grows.
What buyers ask about pricing
What is a communication credit?
A unit of communication usage — the SMS exchanges, IVR calls, callout messages, broadcast notifications and form requests Frekyl sends and receives on your behalf. Your annual plan is an allocation of those credits rather than a per-seat licence.
How do I know which annual plan I need?
Start with the usage calculator on this page for a rough estimate, then we will confirm it with you. Sizing depends on your workforce, how many workflows you run, and how your routing and callout rules are configured.
What happens if we use more credits than expected?
Overages are charged at a flat rate, so there is no surprise tiering. You will also see usage in Frekyl and receive alerts as you approach your allocation, so it rarely comes as a surprise.
Can we upgrade during the year?
Yes. You can move to a higher annual plan at any point as your volume grows — the platform does not change, only the allocation it is sized for.
Are all Frekyl products available on every plan?
Absence Reporting, Shift Filling, Broadcast Notifications and Agency Connect are available on every plan. What varies between plans is the annual communication allocation, onboarding, integration availability and support level.
Is Coverage IQ available on our plan?
Yes. Coverage IQ is part of the Frekyl platform and is available with every plan — it is configured to the thresholds you set for each line, area or role.
Is onboarding included?
Yes, though the level differs. Starter includes self-guided onboarding; Growth, Advanced and Enterprise include professional onboarding.
Can Frekyl integrate with our HRIS or WFM system?
Frekyl runs standalone. WFM/HRIS integration is available as an add-on on Growth and Advanced, and is included with Enterprise. Starter is a standalone deployment.
Find the right starting point for your operation
We'll review your workforce size, communication volume and workflows and recommend the annual plan that fits how your operation actually runs.